As 2018 draws to a close and you reflect on the year, I want to express my deepest gratitude for YOU – the friends and supporters of Call Center Coach.

I am grateful that, because of you, Call Center Coach is the most sought-after place where existing and emerging contact center supervisors can – in a modern way connect with peers, mentors and a modern learning environment in order to improve their lives and the lives of those they serve.

This sort of learning experience is very rare in the contact center industry, and with your help we have the chance to turn it into a standard and make developing frontline leaders our industry’s core strength.

Your support can make this vision a possibility. When you invest in your own learning, the learning of your leaders, or share the news about our revolutionary modern learning solution, you help provide the opportunity for us to develop heroes for the heroes working on the frontline.

Use the button below to go to our About Us page and share it widely. Please help to provide thousands of existing and emerging contact center leaders with an experience that will stay with them for a lifetime.

Thank you for your ongoing support!


Jim Rembach
President, Call Center Coach