Call Center Supervisor Team Audit
How To Evaluate and Build a High-performing Supervisor Dream Team
What’s in the Supervisor Audit?
This free 85-question evaluation helps you compare and understand your contact center supervisor team’s (individuals too) skills and performance to top-performing supervisor teams.
Supervisor Success Path
Get a clear view of the path top-performers take that delivers exceptional agent and customer experiences.
The 6 Core Competencies
No more guess work. Evaluate and rank your team on the 6 core competencies that top-performers develop to outperform their peers.
Unlock the Mystery
Discover exactly what your Supervisors should know and do versus what they do and know now. And what you need to do.
Copyright© Call Center Coach – Call Center Supervisor eLearning and Community