The industry’s first and only blended learning system for rapid skill development that contains a Community of Practice (CoP), boot camps, industry insight webinars, micro-learning, elearning and virtual coaching for supervisors and agents being groomed to be supervisors.
Call Center Coach is the only call center learning and peer community that is exclusively for supervisors and emerging leaders. No more information overload and coaching void. No more wasted money, time, or effort. Just results.
“Just hold it together for one more year!” I had an operations-day flash back for a moment thinking about [...]